Log In No Longer Recognizes My ID & Password. Tried changing password and still does not recognize.
Creek/Creeky/Creekwriter
Log In No Longer Recognizes My ID & Password
- Mystler
- Development Manager
- Posts: 651
- Joined: Mon 11. Jul 2011, 16:14
- Gender: Male
- TOC-MOUL Name: Mystler
- TOC-MOUL KI#: 346
- MOULa Name: Mystler
- MOULa KI#: 150272
- Location: Germany
- Contact:
Re: Log In No Longer Recognizes My ID & Password
Please also try to reset your login cache using the TOCRepair tool in your TOC directory.
-
Creek
- Posts: 28
- Joined: Sat 17. Dec 2011, 02:39
- TOC-MOUL Name: Creek; Creeky
- TOC-MOUL KI#: 71481
- MOULa Name: Creekwriter
- MOULa KI#: 3732175
- Gehn Shard Name: Creekwriter
- Location: Sacramento, California
Re: Log In No Longer Recognizes My ID & Password
Clearing my login cache with the TOCRepair tool did not work.
Creekwriter
Creekwriter
Re: Log In No Longer Recognizes My ID & Password
Same with me.
Opa advised me via PM to try clearing my login cache, but it made no difference.
And before the TOC team ask, yes I am entering the correct email address (I have emails, so I know it's correct),
and I am spelling it correctly taking care with upper & lower case letters.
I created a new account, which worked fine, the only problem I had was that linking was really slow.
Opa advised me via PM to try clearing my login cache, but it made no difference.
And before the TOC team ask, yes I am entering the correct email address (I have emails, so I know it's correct),
and I am spelling it correctly taking care with upper & lower case letters.
I created a new account, which worked fine, the only problem I had was that linking was really slow.
Re: Log In No Longer Recognizes My ID & Password
For now, I don't really know, why the server doesn't recognize your Email, cause it's in the database. But it's good to know that you was able to create a new account.
Opa
Opa
- Mystler
- Development Manager
- Posts: 651
- Joined: Mon 11. Jul 2011, 16:14
- Gender: Male
- TOC-MOUL Name: Mystler
- TOC-MOUL KI#: 346
- MOULa Name: Mystler
- MOULa KI#: 150272
- Location: Germany
- Contact:
Re: Log In No Longer Recognizes My ID & Password
Do you use your e-mail address with the same writing you registered with? I mean if you registered "blah@whee.org" try to not type "Blah@Whee.org", maybe it is a problem with case sensitivity...
Re: Log In No Longer Recognizes My ID & Password
I can't speak for anyone else, but for myself, let me remind you of what I said :Mystler wrote:Do you use your e-mail address with the same writing you registered with? I mean if you registered "blah@whee.org" try to not type "Blah@Whee.org", maybe it is a problem with case sensitivity...
Alien wrote:And before the TOC team ask, yes I am entering the correct email address (I have emails, so I know it's correct),
and I am spelling it correctly taking care with upper & lower case letters.
-
Creek
- Posts: 28
- Joined: Sat 17. Dec 2011, 02:39
- TOC-MOUL Name: Creek; Creeky
- TOC-MOUL KI#: 71481
- MOULa Name: Creekwriter
- MOULa KI#: 3732175
- Gehn Shard Name: Creekwriter
- Location: Sacramento, California
Re: Log In No Longer Recognizes My ID & Password
I tried creating a new account but using same email address, with no luck. It responded that there already was an account under that name.Opa wrote:For now, I don't really know, why the server doesn't recognize your Email, cause it's in the database. But it's good to know that you was able to create a new account.
Opa
Creekwriter
Re: Log In No Longer Recognizes My ID & Password
Creek, I used a 2nd email account (I have quite a few)
They are easy to set up, so you should have no trouble
They are easy to set up, so you should have no trouble
Re: Log In No Longer Recognizes My ID & Password
Have you tried Password recovery with the same address? It would be really strange when it says one time "This account does not exist" and another time "This account already exist".
Opa
Opa