Runtime error

[Myxa]

Hello! Maybe someone can help me with my problem. Look, please, if someone had something like that.
After updates I have always problems, but this one is the first time.
When i run the game, i see this error on my display.



I close the game via Task Manager. (do that always, otherwise the game is not closed if i have an error occurs)

Detailed description of the error:

Spoiler:

Problem signature:
Problem Event Name: APPCRASH
Application Name: UruExplorer.exe
Application Version: 0.0.0.0
Application Timestamp: 4fd89840
The name of the module with the error: PhysXCore.dll
Version of the module with the error: 2.6.4.3
The time stamp module with the error: 46324e11
Exception Code: 40000015
Exception Offset: 002711a3
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1049
Additional Information 1: 61fc
Additional Information 2: 61fc15bd0af067836538ec3f9342ddaa
Additional Information 3: e0ae
Additional Information 4: e0ae2e8ebc5039c3a34b82ba41eb5b36

If i try to start again TOC or URU MOUL, although I closed the game and it is not in Task Manager i see this message:



Have to restart my computer to try to run again. (when I run URU MOUL first, I don't have this problem)

I've tried to install NVIDIA PHYSX 2010.
That's in ТОС site:
http://www.nvidia.com/object/physx-9.10 ... river.html
It is recommended janeerah, a new version of 2012.
http://www.nvidia.com/object/physx-9.12 ... river.html
I don't know what the difference is, they are both for the Winows 7. I downloaded both versions.
Nothing has changed. The same application error UruExplorer.exe
The name of the module with the error: PhysXCore.dll

I have already installed Microsoft Visual C + + 2010
Nothing has changed...
(I still have Microsoft Visual C + + 2005 and 2008)

I also tried to delete and re-download the game. Nothing happens in this case.

My notebook is Sony Vaio, Windows 7, Intel Core i3, 2.2 GHz, 4 GBytes

Many thanks.

[Al Bina]

I hope Mystler or Opa will be able to help you when they are back. (Unfortunately I'm not much of a tech person.) So, you installed both physx versions, but it keeps crashing?

In the meantime you could try to run urulauncher.exe as administrator and play with compatibility settings. (I normally use the windows xp sp3 setting.)

[Scarchu]

I see that you are with 64bit win 7...
Try that: If you didn't make big changes to your Desktop and My Documents folder, try using administrative tools -> system restore and set a date before the problem occurs.

[Mystler]

Please also try changing the compatibility mode e.g. to XP SP3.

[Alien]

Hi Myxa,
Janeerah and I were discussing your problem, and we think you should try this,

go to add/remove programs in control panel, and uninstall PhysX
then go to this post and install the PhysX linked to in that post.
if you go back to add/remove programs, it should be PhysX version 9.10.0513 (scroll sideways to see it)
Jan and I both have that version and we have no problems.
(I also use Win7 and have the same C++ runtimes you have)

I can't promise this will solve your problem, it is only a suggestion
Alien