Not Authenticated

[jlbrad]

After installation and acct. activation, I get the error "Disconnected from server. Reason: not authenticated" immediately (no patcher). However, I used a copy of ABM + TPOTS which was not in an initial state (not a fresh install) - I copied a working version and patched it. I am assuming this is the reason for my problem. Can anyone confirm this? And, if so, is there a quick fix or do I just need to do a fresh install?

[Mystler]

You posted this thread in the TOC-Moul forum but your are talking about TPotS, so which server do you want to play on and did you make sure you registered your account on the right one?

[jlbrad]

Sorry - new to these forums. If someone wants to move it, please do so. I did want TPotS and I thought that was what I installed and where I set up my acct. The email msgs I rec'd are generic so I have no proof. I just tried to set up another acct. in TpotS (same user name) and it told me that it was already taken.

[Mystler]

Using a working copy should work as longs as you re-use the tocpatch v3. Also make sure you do NOT install the NoCD-Patch with Drizzle.

[jlbrad]

Mystler - thanks for the response. I did have the no-cd installed, but from long ago, and with tocpatch installed over it. However today I re-installed the ABM + TPotS to create a fresh install, used the tocpatch, and it still didn't work, same result. At this point it must be the account name so I have created a new one. Once it is approved, I will try again on both of my installs, just to test it. I will post the results. Thanks for your time.

[Mystler]

Once it is approved

You have to confirm your registration by clicking the link in the e-mail you get. Make sure to check your spam folder if you cannot find the e-mail.

[jlbrad]

The problem is that I did not get that email. Is there an association between my new game acct username and the forum username? Because the forum registration is the only place I was asked for my email address. And I cannot establish a new forum username to match the new game acct. username with the same email address either. Or am I missing something?

[Mystler]

Did you register your account here? http://the-open-cave.net/index.php/en/account-tpots
Unfortunately, we don't have connected accounts. Forum, Moul shard and TPotS shard are all separate.

[Criswell]

I'm having this problem also, but it used to work, and my email and password have not changed.

[jlbrad]

Criswell - thanks for chiming in. Wish I had an answer, but ... Mystler - For no apparent reason, my original login now seems to work, although I got stuck a couple times at "Creating Player ... ". However, my avatar is freaky-looking, disjointed at the waist and ankles. But since my original problem seems to be gone, I will play around with my graphics settings to see if I can fix this new one. If I cannot, I will open a different thread.