I am currently very unhappy

[calroger]

I have been fighting this application for 3-4 days now and things aren't improving.

The following describes my latest attempt. There have been many failures prior to this one.
I deleted everything in the TOC-MOUL folder and Local settings->applications->toc-moul folder.
After confirming that everything was gone, I reinstalled MOULa 1.912 from Cyan website (used recommended download site). I allowed the installer to download and perform required updates. I did not login.
I then deleted urulauncher.exe and uruexplorer.exe from the TOC-MOUL folder.
Next, I downloaded the full installer (66.7mb) from this site and installed it.
I then executed the URUlauncher program. It performed some updates and then displayed the login screen. I attempted to login with my original @frontier.com email address and password. That was refused by the server saying that either the login or password is invalid. This is a login/password that I have been using for most of the past year.
I then tried logging in with my gmail address. I got to the startup screen where my avatar was displayed. I clicked "play" and nothing happened. I exited and tried again...same thing. At this point, I quit.

Previously I was able to get past this point to my Relto.

I know there are still some major problem on the server so I am just going to sit back and watch for a few days. I am totally wasting my time fighting this thing. This was a great application and I sincerely hope it gets there again.

Cal

[Nicole]

URU is presently down at this time.
Chogan, I believe is working on a re-boot for URU.
I have been on TOC several times today, with no problems.
Deep Island is working.
Minkata Shard is working.
Gehn Shard hasn't worked for me for a few weeks.
Be patient, we have all had trouble with different shards at one time or another.
Hopefully, everything will be up and running soon.

[Mystler]

As I stated often enough you are the only one with such dramatic problems and I have no idea why. Besides, it is holiday season and I think you can understand that we have some priorities in our RL too.

Please be a bit patient and please do not open a new thread every time if you have the same problem (logging in)...

[calroger]

I understand and I apologize.

[gabriml]

Roger,

If you press the 'Play' button more than once, it will not work. Click it once and patiently wait. I had the same problem. That should get you in.

Mark