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Update failed!

Posted: Thu 4. Dec 2014, 08:46
by BenMcLean
Right when I launch the client, I get this. :(
Image

Re: Update failed!

Posted: Thu 4. Dec 2014, 09:58
by Mystler
Try to copy that file from an up-to-date MOULa installation.

Re: Update failed!

Posted: Thu 4. Dec 2014, 10:11
by BenMcLean
Mystler wrote:Try to copy that file from an up-to-date MOULa installation.
I obviously can't get an up-to-date MOULa installation when this happens the first time I run the game after installing

Re: Update failed!

Posted: Thu 4. Dec 2014, 23:02
by Xeth
A lot of people who play on this shard came here after playing on MOULa (The original from Myst online) and would therefore have the directory containing the files that Mystler is referring to in his response.

If you don't have the directory to copy from, you can download Cyan's installation at this address: http://mystonline.com/en/play/

Select the download mirror you would like to use and run the install. This will create the directories you need to copy the missing file.

If you have played on Cyan's official site, you can just navigate to those directories to find the missing file.

Hope this helps.

Re: Update failed!

Posted: Fri 5. Dec 2014, 08:40
by Mystler
If you did not install MOULa but use our installer to get the files, you should have a TOC Repair shortcut in your start menu. Try to launch that.

Re: Update failed!

Posted: Fri 5. Dec 2014, 09:19
by BenMcLean
Mystler wrote:If you did not install MOULa but use our installer to get the files, you should have a TOC Repair shortcut in your start menu. Try to launch that.
Thanks. I just tried that based on your post. It downloaded everything again, and first run produced this same error again.

The client from http://mystonline.com/en/play/ seems to work fine. It's just TOC that's failing for me; :( I'll try copying the file soon