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Recently it is not possible to take a KI Picture

Posted: Wed 2. May 2012, 23:04
by Jogi
Every time, I think, when you try to take a picture with your KI you get a Network Error 6, and the MOUL server switches to state "red" or "yellow" for a short time. And then all players crash out?

Did somebody watched the same issue recently?
Does anybody know what's going on?

Re: Recently it is not possible to take a KI Picture

Posted: Wed 2. May 2012, 23:46
by Mystler
We are increasingly experiencing crashes after taking KI screenshots, currently. I am working on gathering information on those crashes and I will also contact the H'uru team to figure out if it's a problem with the server or the client.

Re: Recently it is not possible to take a KI Picture

Posted: Thu 3. May 2012, 14:06
by Jogi
Thanks for the short info, Mystler.
I wasn't sure if you were fully aware of these incidents in progress. - But you are, of course! :!:

Your job with TOC never gets boring, isn't it? ;)

Re: Recently it is not possible to take a KI Picture

Posted: Thu 3. May 2012, 22:21
by Mystler
I changed something on the server. Feel free to try taking KI pictures and find out whether it still crashes. The server will automatically restart every quarter hour.

Re: Recently it is not possible to take a KI Picture

Posted: Fri 4. May 2012, 00:58
by Alien
The server automatically restarts every quarter of an hour?
That is fantastic !!! I never knew you had set it up to do that,
I am genuinely amazed :o

Alien

Re: Recently it is not possible to take a KI Picture

Posted: Fri 4. May 2012, 17:09
by Jogi
Nothing has changed.
After I have taken a picture this error appears again ("Untranslated Net..." the message cannot be read properly, because it is partially covered by the Big KI) and the server has switched to state "yellow".

Sorry to all players I have kicked out at this moment.


Edited:
Now, the server has switched back to state "green" (it has restarted I assume), but Urulauncher.exe gets stuck in "Checking for patcher update...".

What have I done. :mrgreen: :roll:

Please Don't use F5

Posted: Fri 4. May 2012, 20:43
by Scarchu
Hello fellow explorers :) I got one request - please, don't use F5 in TOC till the picture problem is solved!!!
Instead, you can use Fraps

Thank you :)

Merged into the other KI picture thread by Mystler

Re: Recently it is not possible to take a KI Picture

Posted: Sat 5. May 2012, 00:03
by Mystler
Okay, looks like my fixing attempt did not solve the problem, I will try another thing with tomorrow's today's (12:03am here) update.

Re: Recently it is not possible to take a KI Picture

Posted: Sat 5. May 2012, 01:13
by calroger
The problem with Fraps is that it costs $37.

I don't know if this helps your troubleshooting or not. Earlier this afternoon, I shot three pictures with Ki. They all appeared in the Ki directory but only one of them was saved to my hard disk.

I use Printkey 2000 for screenshots but it doesn't work well with certain application...like TOC!

Cal

Re: Recently it is not possible to take a KI Picture

Posted: Sat 5. May 2012, 01:17
by Ehren
FRAPS is free to use for making screenshots in .bmp format.