Authentication Failed. Invalid account or password.

[Scarchu]

I had used this, once, and it is working how it supposed to work!

[Al Bina]

It looks like it worked now, so enjoy your time on the server!

[SmilingOne]

Thanks for the help, Al Bina and Opa. As you have quite rightly pointed out, Al Bina, it is now working.

I think I may have found the crux of the problem, after conducting some experimentation with my password. Primarily, it is worth noting, I use long complicated passwords for all my accounts. That being said, the first thing I did was to take the advice from Opa and enter a simple password. This worked first time and I was able to enter the cave.

However, the assumption made by Opa that I must have entered it wrong 3 times is flawed.

...If it still doesn't work maybe try to make a password you can't enter wrong (e.g. 0000 or aaaa). If it works then you always entered the wrong password, otherwise we get a problem...(Don't forget to change you password back after this try)

Opa

The reason I say this is flawed is because I said, in my origional post...

...I've also copy and pasted it...

It is nigh on impossible to enter the password incorrectly if the paste function is used.


The next step I took was to shorten the origional password I used. I reduced it to approximately 12 characters. This also worked. I then proceeded to increase the number of characters incrementally by one each time, until it failed. I found that it failed at 16 characters. I tried this 3 times with different passwords.

The next step I took was to simplify the password to just one character repeated 16 times. This also failed. The moment I changed back to 15 characters, it worked again.

To sum up, I feel this highlights either a limitation in password length or a flaw in the encryption algorithm.

SO

[Opa]

I remeber a post in the GoW forum about the Gehn shard. It discribed exactly the same problem. It seems, plasma can't handle more then 15 characters as password. I thought this limit was increased. Thanks for the clarification.

Opa

[piri]

I've got the same problem! I've created 3 or 4 accounts which are all registered! and I can't have acces! do you have access now, SmilingOne ?
I don't know what to do... Can anyone help me? thanks

[Mystler]

Did you create your account for the Moul server and activate it by clicking the activation link in the e-mail?

[piri]

it's okay! now I've an access! thx