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Re: Can't log on to server

Posted: Tue 31. Jan 2012, 19:40
by Opa
The file is located in Users/../AppData/Local/UruLive/Log and is named patcher.0.elf
If you want, you can send the file at info (at) the-open-cave (dot) net.

Opa

EDIT: changed the Email address.

Re: Can't log on to server

Posted: Tue 31. Jan 2012, 20:17
by Alien
problem with the email address

yes I did change (at) for @ and (dot) for .

Re: Can't log on to server

Posted: Tue 31. Jan 2012, 20:25
by Mystler
Opa changed "support" to "info". ;)

Re: Can't log on to server

Posted: Tue 31. Jan 2012, 20:29
by Alien
support or info still won't send saying "Sorry, there was a problem sending your message"

EDIT
sent to info @ the open cave net

please fix :)

Re: Can't log on to server

Posted: Tue 31. Jan 2012, 21:04
by Opa
Well, the file does not say very much... Maybe it helps, if you recopy your dat folder from Uru Live. I hope it is only a corrupted file, which causes the problem...

Opa

Re: Can't log on to server

Posted: Tue 31. Jan 2012, 21:09
by Alien
nope still crash ...
but it did download some updates before the login screen appeared

EDIT
almost did it .... I deleted the TOC dat folder (instead of just copying over it which I did at first)
The avatar select screen came up, eventually, and I selected the avatar I used earlier (Alien) ...........

...... and crashed to desktop

trying a different avatar

Edit 2
SUCCESS !!!!!!!
finally logged in as Alien

Thank you Opa (and Mystler) for your help

Re: Can't log on to server

Posted: Sun 19. Feb 2012, 18:09
by Alien
I wasn't going to post this at first as I am having GFX problems,
but after the recent MOULa update, I notice it's not all my fault.

The Problem
I simply can't play in TOC.
Either I crash to desktop when the launcher tries to bring up the avatar select screen,
or I crash to desktop when it tries to bring up relto, or trying to link to the city.

So I tried re-copying the dat folder.
The launcher wanted to update, but it stopped when it tried to download Global_District_Clothing_Female.prp.gz
I got the Global_District_Clothing_Female.prp file from a friend then it wanted the male clothing
So I also got the male clothing file from a friend and I managed to log in.

But now, I can't log in, it crashes to desktop trying to bring up the avatar select screen
So I re-copied the dat folder.
Now it will not update. Even though I copy & paste into the dat folder the two clothing files from a friend,
the launcher still wants to download them from the server, but can't

NOW ... this is due to my GFX problems, right?

I can log in to MOULa with no problems.
Since the update the problems I had have GONE !
I can go to the cleft, which I could not do before the update in either MOULa or TOC

Please explain (preferably fix) why I can go places in MOULa I can't in TOC
Why is TOC so unstable for me? It can't be 100% my GFX problems
Why won't the update download two files from your server?

This is keeping me out of TOC (which will no doubt make some people happy)

Alien

Re: Can't log on to server

Posted: Sun 19. Feb 2012, 19:11
by Mystler
Did you delete your dat folder before copying the one from MOULa? Make sure to use MOULa 905, re-copying the sfx folder could help, too.

So here my recommended list:
- Delete dat, sfx and TOS.txt in your TOC directory
- Start UruLauncher in your MOULa directory and check for updates.
- Copy MOULa dat and sfx (no need to copy streamingCache) to your TOC folder.
- Start TOC launcher.

I will release a tool for doing that this evening or tomorrow.

Re: Can't log on to server

Posted: Sun 19. Feb 2012, 23:16
by Alien
Thank you Mystler

I did exactly what you said and it solved the problem
And I can also now visit places in TOC I could not before Cyan's update

I'd also like to say thank you for putting up with my constant "why won't it ... "
The TOC team patiently help me and it is appreciated each and every time.

Alien

Re: Can't log on to server

Posted: Mon 20. Feb 2012, 13:56
by Mystler
Yeah, after you reported problems with your Avatar clothing files, I also slightly changed some things on the dataserver. It was either that or the retry. ;)
I'm glad it works now.